Frequently Asked Questions!
Do we ship Internationally?
Yes! In fact, a large portion of our orders are international!
Does the free shipping apply to NZ?
Yes it does! But there are conditions. It only applies to orders over $499 and does not apply to complete bikes.
When will my order be shipped?
As soon as possible. You can expect your order to be shipped within 24 hours or contact made. Obviously this may not apply to public holidays, etc, but it is our aim.
If a product is "Out of Stock" or "Pre-Order Available", can you still order it?
Yes! There should be an area that you can enter your email address which will notify us that you are interested in that product. You can then expect an email response with a confirmed price and idea of when you can have it shipped. We will not take any money until we can guarantee the product is available and you confirm you want it.
If a product is not listed on your store, can you still get it?
95% of the time, yes you can! We have a very good relationship with most suppliers, so even if its not a product/brand that we have advertised, most of the time we can still get it. Just drop us a line to find out!
Do you have a physical store?
Yes we do! We are located within RampFest Indoor Skate Park in Bray Brook, Melbourne. Check out our contact page for all the info!
If you have any more questions, please let us know so we can get them up here ASAP!